How do I pay my accounts?
We accept cheques and cash or direct bank deposits (details are on the bottom of the invoice).
Invoice will be sent out to you by mail or email (if you prefer) and our terms are 7 days from invoice date.
When are you open?
Our office is open from 7am to 6.00pm. Please leave a message on the answering machine if office is unattended and we will return your call as soon as possible or you can call Peter on his mobile 0418 912 451 anytime.
What products do you use?
For electrical work, we use Clipsal products whenever possible. Clipsal is a long established Australian owned company. With a 5 year warranty and in-house warranty on the majority of their products, this premier brand is a superior quality product.
For other products, we endeavour to use reputable, Australian made/owned products.
For appliance repairs we use the manufacturer’s original parts whenever possible.
What is an RCD?
RCDs are safety devices designed to prevent death by electric shock.
These devices monitor the flow of electricity within a circuit. If the amount of electricity flowing into a circuit exceeds the amount leaving, the RCD automatically cuts the electricity supply within 10 to 50 milliseconds of detection.
An RCD is a life-saving investment for your family. To effectively reduce the risk of electric shock, RCD’s should be should be fitted to all power points and lighting circuits in your home.
To reduce incidents of electric shock, the Western Australian Government changed RCD regulations in August 2009. The legislation demands every sold or leased home be fitted with a minimum of two RCDs, which must protect all power points and lighting circuits.
To ensure that the RCD functions correctly, the test button must be pressed every three months. Pushing the test button simulates an earth leakage fault and indicates if the device operates correctly. Electrical clocks and timing devices may need to be reset after the test button has been pushed and the RCD turned on.
What do I need to know about smoke alarms?
Smoke alarms are an essential safety device for your home.
In 2009 it became compulsory for all houses, units etc being sold or rented to have smoke alarms fitted. Mains powered smoke alarms are wired into your house’s electrical system and have to be installed by a licensed electrical contractor.
All smoke alarms have a recognised service life of 10 years before they become unreliable. Smoke alarms therefore need to be changed every 10 years. For safety reasons, smoke alarms are fitted with a battery back-up. When the battery requires replacing, a warning beep will sound every 60 seconds for a minimum of 7 days.
How do I know if they are working? All smoke alarms are fitted with a test switch and FESA recommends all units should be tested monthly
If the smoke alarm needs to be fitted to a position where cables cannot be installed a smoke alarm powered by a 10 year life battery that cannot be removed from the alarm should be used.
Designed to be highly sensitive, smoke alarms sound a warning alarm when smoke is detected in the home. Due to their sensitivity, smoke alarms may detect smoke and moisture created by common household activities.
Smoke alarms must be regularly tested to ensure the alarm and batteries operate effectively. We recommend testing once a month as well as cleaning your alarm with a vacuum cleaner annually.
What is an electrical safety certificate?
As of 1 July 2008, all electrical contractors must supply an electrical safety certificate within 28 days of their service.
This certificate guarantees your work was safely performed by licensed electrical contractors and complies with regulation standards.
Certificates are issued for all electrical installations (excluding repairs) completed on residential, commercial, industrial and institutional premises.
No matter how small your job is, we recommend you request a certificate for your records.
Is your work covered by warranty?
A 5 year warranty applies to all labour. Parts are covered by the manufacturer’s warranty and repair/replacement is made at the manufacturer’s discretion.
Are you licensed?
All electricians and electrical contractors must be licensed to work in Western Australia. Our electricians hold current electrical workers licences.
Under the Electricity (Licensing) Regulations 1991, electrical work must be performed by people with licences issued by the Electrical Licensing Board. Some types of work are exempted from these regulations.
A licensing system ensures only qualified electricians are employed by electrical contractors.
A safety certificate is provided on completion of all electrical work as required by Energy Safety. Preliminary Notices and Notices of Completion are submitted to Western Power on completion of jobs requiring this notification.
Do you have insurance?
Yes we have $20,000,000 public liability insurance and $20,000,000 products liability insurance. This protects you and your property against any accidental damage.
What areas do you service?
We service all metro areas including :
North Perth, Leederville, Mt Hawthorn, Wembley, Perth, Floreat, Subiaco, Nedlands, Dalkeith, Mosman Park, Bedford, City Beach, Inglewood, Morley, Karrinyup, Sorrento, Gwelup, Hamersley, Duncraig, East Perth, Bayswater, Mt Lawley, Highgate, Balcatta, Malaga, Carine, North Beach, Woodvale, Scarborough, West Perth, Shenton Park, Como, Maylands, Darch, Madley, Ballajura, Landsdale, Mirrabooka, Greenwood, Kingsley, Joondalup, Innaloo, Doubleview, North Beach, Marmion, Padbury, Ocean Reef, Currambine, Pearsall, Craigie, Heathridge, Beldon and Wanneroo.